Access Wellness & Recovery Center

On Campus Wednesdays in the UNI Student Health Center

Free and confidential education, evaluation, and treatment available to UNI students in the UNI Student Health Center (on Wednesdays only) or at local office outside of Wednesdays, while class is in session.

  • Visit for services & hours.
  • Schedule an appointment through website or call 319-252-4631. 
  • Any court ordered evaluations for alcohol and drug or OWI are $125 at the time of service.
  • Level 1.0 Extended Outpatient treatment available for individuals.
  • Medicaid State insurance, Amerigroup, Iowa Total Care, United Health, and Blue Cross provider.

Pathways Behavioral Services

3362 University Avenue
Waterloo, IA
(319) 235-6571

Substance abuse evaluations, individual and group counseling, residential treatment, and prevention services. Pathways accepts third party payment and charges on a sliding fee scale for clients without insurance. 

Covenant Medical Center - Horizons Unit

2101 Kimball Avenue
Waterloo, IA
(319) 272-2873

Detoxification services, chemical dependency outpatient and inpatient treatment programs for adults and adolescents, relapse prevention and continuing care programs, substance abuse evaluations and treatment referrals. Covenant will bill insurance providers for the cost of an evaluation. Clients who need an evaluation because of an OWI (Operating While Intoxicated) charge, must pay a $152 fee on the day of the testing. The fee for non-OWI evaluations is $218. Clients without insurance who request non-OWI evaluations must pay the fee in full before they can schedule an evaluation appointment.

Holly Helm, MA, LMSW, ACADC

3510 Kimball Avenue
Suite D
Waterloo, IA
(319) 232-5024

Substance abuse evaluations, including court-referrals, self-referrals, employment referrals, and family/significant other referrals, are $125. Ms. Helm can file insurance claims for Midland’s Choice and BlueCross/Blue Shield. Evaluations for legal matters must be paid in cash. She cannot receive Title XIX reimbursements.

Allen Counseling Center

1825 Logan Avenue
Waterloo, IA
(319) 235-3550

Substance abuse evaluations and treatment referrals for adolescents and adults; outpatient substance abuse treatment services for adolescents (after-school program); outpatient gambling treatment program for adults.  Allen provides evaluations on a small scale, due to staffing constraints. When their counselors have enough time for evaluations, a maximum of three evaluations are scheduled per week. Clients must pay the $125 fee in advance of the appointment. They do not file insurance claims for evaluations. Therefore, if your insurance covers the cost of an evaluation, you may want to complete it at another agency.

Employee Assistance

Employees who need alcohol/other drug assistance are strongly encouraged to seek confidential assistance through the Employee Assistance Program (EAP).

‌Substance Abuse Hotlines

Alcoholics Anonymous (AA) Hotline - (319) 291-3627

AA Meetings in Cedar Falls, Iowa

Website linked in above text.

AA Downtown Group - (319) 235-7710

327 E. 4th Street, Waterloo

Westside Alcoholics Anonymous - (319) 234-9434

613 W. 5th Street, Waterloo

Study Group on the Hill

2422 College Street, Cedar Falls
Wesley Foundation
Saturdays, 9-10:30am

AA is a group of men and women who share their experiences, strength and hope to help one another recover from alcoholism. There are no fees and the only requirement for attendance is a desire to stop drinking. Call for local meeting times and places.

Adult Children of Alcoholics

Questions may be directed to

Al-Anon & Alateen Hotline (319) 291-3660

Both support groups are open to anyone who feels his or her life has been or is being affected by close contact with a problem drinker. Al-Anon & Alateen have one purpose: to help families and friends of compulsive drinkers. We are not affiliated with any religion. Members are anonymous and anonymity is a cornerstone of both programs. What is said in meetings and member to member must be held in strict confidence. The group is entirely self-supporting through member contributions and using a 12-step approach.

Narcotics Anonymous (NA) Hotline - (319) 291-8803

NA is a group of recovering addicts who live without the use of drugs. There are no fees for meeting attendance. The hotline provides information regarding local meeting times and places.

After Hours Help

UNI Counseling Center After Hours (319) 273-2676

Call the Counseling Center and press 2 after the prompt. You will be transferred to a crisis counselor who can help you with your immediate concerns. Crisis counseling is available any time the Counseling Center is closed, including nights, weekends, breaks, holidays, and inclement weather.

Crisis Text Line (Text HOME to 741741)

Text a trained staff person who will respond via text to provide student crisis support and refer to additional resources if needed.

Alcoholics Anonymous Hotline (319) 291-3627

The hotline can transfer the caller to a volunteer. These volunteers, who are in addiction recovery, can provide emotional support and/or meeting accompaniment.

National Suicide Prevention Lifeline dial or text 988

The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals. 

Statewide Crisis Line 1-800-332-4224

*The Foundation 2 Crisis Line is Certified by the American Association of Suicidology.

University Police (319) 273-4000

When appropriate for a crisis-oriented situation, the Police will contact an on-call UNI Counseling Center staff member and ask the counselor to return a call to the distressed student.


In case of immediate danger (e.g. an alcohol or drug overdose), call 911 or go to the nearest hospital emergency room.