Clinical Services


Students enrolled at the University of Northern Iowa are eligible for counseling services which include short-term individual therapy, therapy groups and quick access appointments. If more than five individual in-person sessions are needed, the Counseling Center will file a claim with your health insurance company. Students may also work with a Counseling Center intern when clinically appropriate without insurance involvement or students may utilize 24/7/365 Open Call and Open Chat and teletherapy individual sessions. 

UNI Counseling Services Open Call and Open Chat all work with one another to ensure you only need to open one door to begin to find support. When you have a vision of what will work best for you, we help connect you to the best clinical offering to meet your goal.

Let’s Talk provides free, brief consultations.  Consults are drop-in and first come, first serve at the Student Health Center hours of availability are Monday-Friday 8:00-4:00 during academic semesters while classes are in session. 

Let’s Talk is great for students who:

  • Trying to find resources on campus but don’t know where to start
  • Have a concern about a friend or family member and would like ideas about what to do
  • Are unsure about counseling or wonder what it’s like to talk to a counselor.
  • Have a specific problem and would like someone with whom to talk it through.
If you or someone you know needs support now, call or text 988 or chat Crisis Text Line

Text HELLO to 741741


Get free, confidential mental health and wellbeing support 24/7 with the student support app.

‌Crisis Services

For a life threatening mental health emergency, call 911 or go to the nearest hospital emergency department.  

Outside of regular office hours, call the Counseling Center at 319-273-2676 and press 2 to speak to a crisis counselor.

Monday-Friday when classes are in session, students can stop in the Counseling Center without an appointment for a consultation.




24/7 Real-time early intervention support via telephone or chat via the TELUS Health app.  This provides exclusive ability to provide crisis & in-the-moment support in 5 languages, English, French, Spanish, Mandarin/Cantoneses (simplified Chinese by chat) and 150+ languages by teletherapy appointments. Students call in or initiate a chat via the TELUS Health app.  An intake will launch asking basic demographic information for first time users and a needs and risk assessment for all users, and support preference i.e. real-time single session or short-term scheduled services. Students are then connected to a counselor in real-time support or scheduled counseling booked, via phone, video or IP.  Additional resources are offered including campus/community resources.


Private locations to have a teletherapy session on UNI’s Campus.

Rod Library Study Rooms

Availability: By reservation on website 

Duration: One-hour time blocks

Schindler Hall Study Rooms

Availability: Walk-in 

Towers Center

Availability: First come, first served

Bartlett Hall Study Rooms

Availability: Walk-in

Maucker Union Room 109G

Availability: By appointment: Email

Duration: No time limit, computer and internet provided in room

The Quads Private Study Rooms

Availability: Walk-in

Student Health center

Availability: Walk-in (ask front desk for a room for TELUS)


Off-campus private locations to have a teletherapy session

Substance Abuse Services